SHIPPING & DELIVERY
How much is shipping and delivery?
Pop your items in the shopping cart as you browse Wallpart and proceed to the checkout.
Once you've provided the delivery address and chosen a shipping method, the costs will be calculated and shown on screen.
You don't need to complete the order just yet, as there are still a few more details that need to be entered before the order is finalised.
When should my order arrive?
Usually, from the day your order ships, you can expect to be showing off your new hand-crafted purchase in around 5-15 business days.
We also offer an express shipping option during the checkout process for some orders. Our shipping partners advertise express delivery in 1-3 business days.
Who will deliver my order?
We rely on a network of external shipping partners around the world including the long-haul capabilities of UPS, ChinaPost, DHL.
Track number for every order.
Where can Wallpart deliver to?
We shipp world wide.
What if my order is later than expected?
If your order hasn't reached you within 15 business days, the best first step is to contact your local post office in case they are holding the package for you. You'd be surprised how often this is the case!
You can check on the progress of your order up until it gets shipped over here.
The following countries have reported logistical delays that are outside of Wallpart's control: Canada, The UK, Australia, Italy, Germany.
If you feel that your order is taking much longer than it should, you've allowed a reasonable time for your local customs to peek at your awesome new stuff, and your local post office was not able to help, contact us and we'll see what we can do. When contacting us, please let us know your order number and the full correct delivery address so we can help you as soon as possible.
A tracking number was received, but tracking information is unavailable.
When an order is shipped using a trackable service, tracking information for deliveries will generally be available within 1-3 days, however sometimes it may take a shipping partner a little longer.
If tracking information has not appeared after 5 business days, please contact us.
How will my order be packaged?
The Wallpart branded packaging is sturdily designed to protect your order as it makes its way to you. There aren't invoices or payment information sent with orders - rather this is sent to the e-mail address provided on the order.
Posters and large photographic prints arrive rolled in a mailing tube, while all other wall art and calendars are boxed flat.