Return & Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
You will LOVE your Order, or we will take it back! We are happy to accept return or exchange requests for any reason in the first 60 days of purchase!
If you would like to return or exchange your order, please email us ([email protected]) the order number and the product you would like to return or exchange to receive a free return shipping label.
We will process your refund or exchange order once your return has been received.
Returns
All returns must be postmarked within days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, use the following address
Address: 227 MONARCH DR, Streamwood, IL 60107, United States
Refunds
After receiving your return and inspecting the condition of your item, we will process your refunds to the orignal way of payments we received payments from.return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Call Us : +1 (708) 729-6500
Email: [email protected]
What is your cancellation policy?
You can request to cancel your order at any time before your order has shipped, with in 8 hours of the order placed.
When will I be refunded for my return?
Your refund will be processed once your return has been received.
My order was damaged in transit!
No worries, if you received your order damaged in transit please contact us quickly to make it fix , please email us at : [email protected]
How do I cancel my order?
You have up to 8 hours from the time of purchase to cancel any items you no longer wish to receive. If your order was placed within the first 8 hours, you can go to your Order History and click "Request Refund". After clicking this option, your order will be canceled and no charges will occur. If your order has already been processed, you'll be covered under our Return Policy.
I canceled my order. How will I receive my refund?
Depending on your payment type, your refund will be automatically applied back to your account. Please allow 5-10 business days for the refund to appear in your account. In some cases, especially with credit cards, your original charge may disappear entirely from your statement and you won't see a refund in your account.
